SHARED INBOX
A shared conversation space
Bring connected WhatsApp conversations into one inbox so your team can find customer context, add internal notes and prepare a reply.
THE PRODUCT
Customer context, shared by your team.
Bring conversations, leads and follow-ups into one company workspace. Start with a small team and configure the tools your business needs.
CONTACTS & TEAM
Customer details that stay together
Keep contacts, notes and lead ownership in a company workspace. Give the next person the context they need to continue the conversation.
SALES PIPELINE
A visible next step for every lead
Organize opportunities by sales stage, assign responsibility and keep follow-up work connected to the customer record.
AI REPLY DRAFTS
A useful reply, ready to review
Generate AI message drafts using the conversation and your business knowledge. Edit the wording, check the details and approve the reply before sending.
LEAD CAPTURE
Bring new enquiries into your CRM
Connect supported lead sources such as IndiaMART, Justdial, TradeIndia and your website. Capture enquiries against customer records with source-specific setup.
FOLLOW-UP AUTOMATION
Build a repeatable follow-up process
Configure lead workflows with conditions, delays and approved WhatsApp template actions. Review execution status and test the workflow before activation.
BUSINESS KNOWLEDGE
Teach Maya about your business
Add approved product information, FAQs and documents. Give sales and support agents the knowledge to prepare relevant answers and share suitable customer-facing material.
VOICE & RECORDING ANALYSIS
Learn from recorded conversations
Upload an authorized call recording, read the transcript and review an AI summary, lead-interest assessment and suggested next action. Provider setup and charges apply.
USAGE & ACCESS
Company-level usage controls
Set AI and WhatsApp allowances with the platform owner and review estimated usage. Provider invoices remain the source for actual charges.
MAYA / SALES & SUPPORT AGENTS
Business knowledge.
Helpful conversations.
Teach Maya about your products and business. The sales agent can ask for requirements and help qualify enquiries; the support agent can answer common questions from your knowledge base and hand over to a person.
Choose drafts for review or configure automatic replies with your preferred tone, language, schedule and handoff rules. Test the setup before enabling automatic delivery. AI can make mistakes; provider setup and usage charges apply.
VOICE AI & CALL INSIGHTS
Turn recorded conversations into useful next steps.
Keep the details from a sales call available for your team to review and act on.
RECORDING TRANSCRIPTS
Read what was discussed.
Upload a call recording you have permission to process. Generate a written transcript so your team can revisit the customer’s questions and requirements.
AI CALL ANALYSIS
Prepare the follow-up.
Review a conversation summary, an explained hot, warm, cold or unrated lead assessment, and a suggested next action. Your team checks the result and decides how to follow up.
AI CALLING / PLANNED
Voice agents are the next step.
We are preparing inbound and outbound AI calling for business enquiries and customer support. Live AI calls are not available yet; telephony integration and end-to-end testing remain to be completed.
Recording transcription and analysis need provider setup and usage allowance. Transcripts and AI assessments can contain errors. Upload recordings only with appropriate permission.
START WITH ONE TEAM
A clearer way to follow up.
Create a pilot workspace. We will help you prepare your connection, team and usage settings.